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Provider Billing Manuals have been temporarily reformatted to PDF format while the site undergoes maintenance activities and may be accessed here. Billing manuals will return to an electronic format once maintenance activities are complete.



News


Providers May Request AK-04 Forms Over E-mail

Providers may request supplies of the AK-04 (Travel Voucher) by submitting a request to AKtravelvoucher@conduent.com. Requests must include provider name, provider Alaska Medicaid ID number, quantity requested, and delivery address. Conduent will still accept requests for AK-04s submitted using the Healthcare Forms Order Request or requests from providers that contact Provider Inquiry. The AK-04 is a controlled form, each bearing a distinct identifying number. Providers must keep these controlled forms in a secure location.

The Healthcare Forms Order Request is available at http://manuals.medicaidalaska.com/docs/forms.htm.



CMS Certifies Alaska Medicaid MMIS


On September 28, 2018, the Centers for Medicare and Medicaid Services approved the Department of Health and Social Services’ request for certification of its Medicaid Management Information System (MMIS). Certification allows the department to receive 75 percent Federal Financial Participation (FFP) funds for costs associated with implementation of the system.



Training


Hepatitis C Conference


Providers are invited to attend the Hepatitis C Treatment: You’ve Got This conference at Fairbanks Memorial Hospital on Saturday, October 27th starting at 8:30 AM. CE credits will be offered for a variety of health care professionals. More information is available at Hepatitis C Treatment: You’ve Got This.



Opioid Training/CEU Opportunity for Licensed Professionals


New Alaska legislation requires a minimum of two hours of continuing education in pain management, opioid use, and addiction for prescribing providers (unless you do not hold a valid DEA registration). For information on applicable courses, view the following flyers:



Medicaid Provider Training Schedule


Regulations and Public Notices


Medicaid Regulations Filed: Prospective Payment System

New regulations affecting providers with prospectively determined rates were adopted by the Department of Health and Social Services, signed by the Lieutenant Governor, and are effective November 10, 2018. The signed regulations are available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=191754.


Posted: 10/12/2018



Request for Comments: 1915c Waiver Amendments

The Division of Senior and Disabilities Services requests comments from waiver service providers, recipients, and other stakeholders on amendments to Alaska’s five 1915c home and community-based waiver programs, prior to the department’s submission of amendments to the Centers for Medicare and Medicaid Services. Comments are due by November 15, 2018 at 5:00 p.m. AKT. Details about the amendments and how to submit your comments are available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=191637.


Posted: 10/04/2018



Proposed Regulations and Public Hearing: Medicaid Coverage – HCBW Services, Nursing Oversight, and Care Management

On October 1, 2018, the Department of Health and Social Services issued a public notice announcing proposed regulation changes to HCBW services, nursing oversight, and care management. The public comment period ends on November 15, 2018 at 5:00 p.m. AKT.


A public hearing will be held from 1:00 p.m. – 3:00 p.m. AKT on November 2, 2018 at 550 W. 7th Avenue, Room 104, Anchorage, AK 99501, at which time oral and written comments will be accepted.


The proposed regulations and additional details are available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=191603.


Posted: 10/02/2018



Responses to Questions: Proposed Medicaid Payment Rates, Behavioral Health Services Regulations

On June 15, 2018, the Department of Health and Social Services issued a public notice announcing proposed regulation changes to community behavioral health services Medicaid rates. The public comment period for the proposed regulations closed on August 2, 2018. Responses to questions received during the public comment period and a link to the original public notice are both available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=190870.


Posted: 09/07/2018



Proposed End-Stage Renal Disease Regulations and Responses to Questions Received Now Available

On June 13, 2018, the Department of Health and Social Services issued a public notice announcing proposed regulation changes to facility and facility-based Medicaid coverage and payment rates for end-stage renal disease. The public comment period for the proposed regulations closed on August 2, 2018. Responses to questions received during the public comment period and a link to the original public notice are both available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=190869.


Posted: 08/21/2018



Medicaid Regulations Adopted: Community First Choice, LTC, TCM, and HCBW

New and revised regulations affecting Community First Choice services, long-term services and targeted case management, and home and community-based waiver services were adopted by the Department of Health and Social Services, signed by the Lieutenant Governor, and are effective October 1, 2018. A copy of the signed regulations is available at https://aws.state.ak.us/OnlinePublicNotices/Notices/View.aspx?id=191205.


Posted: 08/31/2018




Archived Regulations and Public Notices



Provider Resources


New Lead-Free Alaska Webpage Now Available

The Division of Public Health’s new information campaign titled “Get the Lead Out” seeks to educate Alaskans on child lead exposure and testing. As part of the Lead-Free Alaska initiative, a new webpage detailing the dangers of lead poisoning, blood lead testing recommendations, and exposure prevention tips is now available at http://dhss.alaska.gov/dph/epi/eph/pages/lead/leadfree.aspx


Enhanced Automated Voice Response System


Call 855.329.8986 to access the following information:

 

- Member Eligibility
- Claim Status
- Provider Remittance Advice
- Service Authorization Schedule
- Fee Schedules
- Service Limits

 

The new AVR system is available 24 hours per day, seven days per week, aside from scheduled maintenance periods. Callers must identify themselves using an active provider number and Personal Identification Number (PIN). Your PIN is assigned as part of the Provider Enrollment process and can be maintained via the AVR.

To learn more about the AVR system, the computer based training module AVR Overview is available on the Alaska Medicaid Learning Portal at http://manuals.medicaidalaska.com/docs/akmedicaidtraining.htm. You may also reference the Enterprise Quick Reference - AVR.


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